Welcome to our FAQ (Frequently Asked Questions) page. You will find here the answers frequently asked questions about our Aircraft Skin Keychains.
If you do not find the answer to your questions, do not hesitate to send us an email at firstname.lastname@example.org, we will answer as soon as possible.
ARE ALL OUR AIRCRAFT SKIN KEYCHAINS IDENTICAL?
No. We don’t produce on an industrial scale. Although some parts of the process require a mechanical intervention, such as engraving, we use an artisanal approach. Each of our Aircraft Skin Keychains is carefully checked by Najal, our craftsman, in order to deburr it and magnify small faults when it adds real value. Each of our Aircraft Skin Keychain is therefore a unique piece of its kind.
The material of which an aircraft is composed evolves over time according flight and storage conditions. It’s usually an aluminium alloy. Parts such as the fuselage, wing, or vertical stabilizer, as well as the coating (primary layer and paint) on these components, are transformed from a new to a used state. Our Aircraft Skin Keychains are also unique since they are made of various materials based on aluminium with sometimes various alloys. The metal used depends on the manufacturer, the type of aircraft, its function, and the time of manufacturing.
Depending on whether your Aircraft Skin Keychain comes from the fuselage of the airplane or its vertical stabilizer, the material is not the same, the thickness varies, and the exterior color is different. This is why many of our Aircraft Skin Keychains don’t look like any other.
The quintessence of an Aircraft Skin Keychain lies in its texture, patina and history. This contributes to it's uniqueness. And to add further to the natural character of our Aircraft Skin Keychains, they are produced in very limited edition (less than 375).
WHERE DO WE CREATE AND MANUFACTURE OUR AIRCRAFT SKIN KEYCHAINS?
We create them entirely in France. The forms and designs are the work of Camille DE MONTMORILLON, and our workshops are located in Paris and in a province. Creating and manufacturing in France adds to our pride.
WHAT SHIPPING CARRIERS DO YOU USE?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method at checkout.
WHAT IS THE DELIVERY TIME?
Each order is processed within 2-3 working days. Delivery in France can take up to 3 days, in Europe up to 7 days and worldwide up to 25 days depending on the location. For example, in the United States, it’s necessary to schedule 10 days, in Germany 4 days and in Australia 20 days (average delivery times according to the French Postal Service). We know that you want to enjoy your Aircraft Skin Keychain, and we do everything to get it in your hands as soon as possible. We will send you a confirmation email with your tracking number immediately after posting.
WHAT ARE THE MEANS OF PAYMENT?
We accept the following methods: Visa, American Express and Mastercard, and PayPal and Apple pay
CAN I RETURN MY PRODUCT?
Our goal is that you love your keychain. But if you do need to return an order, we’ll be happy to help. Just email us directly and we’ll take you through the process.